Applied in August of 2021. Took a while to schedule a video interview after the assessment. I was asked General customer service questions, I know these interviewers are picky and looking past the answers. I made sure I appeared well groomed, good lighting and no background noise. I was extremely nervous of course. I thought I did a pretty good job, buuuutttt. It was a legit story- nothing crazy and i used my actual coworkers names (not like they'd meet them) and she was asking for the names of people in the story. It was weird, like she didnt believe something. I almost told her sge could easily verify! Lol. Toward the end I said how excited I was fir the opportunity and told ger I read it was only 7-10 days online to hear back and if that information was accurate. She told me not to worry about it and should definitely be hearing back the following day- Friday. Never was contacted, checked my email every 10 minutes for a few days. Nothing. Sent a few follow ups... nothing. 5 months later I receive a 'thanks but no thanks' email. I was thinking maybe something wasn't right. I was usually pretty good at interviews. But it's okay. I got the Airline I never dreamed I'd get!