Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Unisys
Entrevista
Recruiter and tests first, then management and clients, at the end senior HR. It was a long process, (about a month) to go through all interviews. Most of all, they try to evaluate to skill set, and aptitude towards service management processes.
Preguntas de entrevista [1]
Pregunta 1
Situational questions to evaluate how to respond to certain events, and how it was handled with customers.