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      Uncommon Goods

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      Búsquedas relacionadas: Evaluaciones de Uncommon Goods | Empleos en Uncommon Goods | Sueldos en Uncommon Goods | Prestaciones en Uncommon Goods
      Entrevistas en Uncommon GoodsEntrevistas para el cargo de Seasonal Customer Service Representative en Uncommon GoodsEntrevista en Uncommon Goods


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      Entrevista para Seasonal Customer Service Representative

      28 sep 2022
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia negativa

      Otras evaluaciones sobre las entrevistas para el cargo de Seasonal Customer Service Representative en Uncommon Goods

      Entrevista para Seasonal Customer Service Representative

      19 nov 2020
      Candidato de entrevista anónimo
      Oferta rechazada
      Experiencia positiva
      Entrevista fácil
      Entrevista fácil

      Solicitud

      Acudí a una entrevista en Uncommon Goods

      Entrevista

      I was given a test, but I did mess up some parts due to kind of not trying to run out of time. I always applied to uncommon goods, but it seems like it's a tough interview process just to make $21/ an hour, and the position is only 3 months long, they seem to want you to not make any mistakes at all. I see nothing but bad reviews from former, current, and candidates. Good luck with your perfect candidates who have the same skill set as me.
      4
      avatar
      Respuesta de Uncommon Goods
      3y
      Thank you for your feedback and the time you devoted to the interview process. We receive over 1000 applications for almost every seasonal Customer Service role and do not get the opportunity to speak with everyone, even those who are qualified, before filling a very limited number of openings. That being said, we use assessments to verify applicants' at-home tech setup, written communication, logic reasoning in common customer service situations, and their ability to deliver support that is both high-quality and timely. We utilize those test results to remain equitable and efficient in our hiring process. Best of luck in your search and thank you again for your feedback. Manager, Talent Acquisition Uncommon Goods

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Uncommon Goods en nov 2020

      Entrevista

      Extremely professional and friendly interview. Was asked basic questions about customer service. Had to complete two assignments beforehand that were very easy. Absolutely love the company and everyone was welcoming. Unfortunately I had to decline as the hours did not match with my schedule. Hope to work for this company in the future!

      Preguntas de entrevista [1]

      Pregunta 1

      How do you handle a frustrated customer?
      Responder pregunta
      avatar
      Respuesta de Uncommon Goods
      5y
      Thank you for applying to our position. We appreciate you taking the time to share your experience with us. We are pleased that you received a professional and positive experience from our team as we strive hard to ensure that each candidate receives this same experience. If the hours are more agreeable for your schedule in the future, we welcome you to apply for an opening again. We appreciate your interest in joining our team.

      Entrevista para Seasonal Customer Service Representative

      19 mar 2020
      Empleado anónimo
      New York, NY
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Uncommon Goods (New York, NY) en nov 2019

      Entrevista

      The Recruiting Team informed me that the process could last 2-4 hours and would be conducted at company headquarters located within the Brooklyn Army Terminal in Sunset Park. A group interview was conducted with about 20 other applicants followed by an assessment and then one-on-one interviews.

      Preguntas de entrevista [4]

      Pregunta 1

      One-on-one question: Tell me about yourself?
      Responder pregunta

      Pregunta 2

      One-on-one question: Are you comfortable taking on simultaneous projects? Tell me about a time when you had to multi-task?
      Responder pregunta

      Pregunta 3

      One-on-one question: Where do you see yourself in 3 years?
      Responder pregunta

      Pregunta 4

      Group interview (teams of 5) was an "open book" test and required applicants to respond to a series of customer service situations (angry customers, delayed delivery of products, return policy assistance, etc.) using the company website as a resource.
      Responder pregunta
      1
      avatar
      Respuesta de Uncommon Goods
      6y
      Thank you for sharing your interview experience with us. We typically conduct group interviews to accommodate the large number of employees that we on board to help us manage our holiday peak season. We appreciate your feedback and interest in our team during our busy holiday season.