Me postulé en línea. Acudí a una entrevista en UScellular (Tulsa, OK) en nov 2015
Entrevista
They sit down with you and ask you some questions about yourself and some of your goals and experience in past jobs as wel as give you some examples of situations and how you waoild react to it.
Preguntas de entrevista [1]
Pregunta 1
What did you do in a time where a customer was angry about an order or service.
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en UScellular en ene 2015
Entrevista
The process took about a month. The face to face portion of the interview was overkill, and a lot of questions verged on the ridiculous. It took over an hour. The guy interviewing me had on a dirty shirt, and looked disheveled. I have over 7 years experience as a bilingual rep., and I was not hired. Luckily, I didn't put all my eggs in one basket, and found a more lucrative gig. My advice is to avoid this company.
Preguntas de entrevista [1]
Pregunta 1
The "interviewer" asked me to explain a specific time when a computer system went down, and how I handled the customer. I explained what I usually do in general, but he required a specific customer at a specific time. All the questions wanted a single incident, and they seemed not to care at all about my overall philosophy concerning customer service and work ethic.