The interview was formatted using STAAR Questions. They only asked behavioral questions. 2 different interviews total. One with a recruiter and then one with a team member. Decision came after.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you dealt with a difficult customer
Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en USAA (San Antonio, TX) en dic 2018
Entrevista
I was called into the main office for an interview, it was supposed to be with two managers but only one showed up. They asked standard questions about my background and my knowledge of insurance and claims.
I was told I would hear from the recruiter wihtn 5 days but I got the call the next day with an offer.
Preguntas de entrevista [1]
Pregunta 1
Tell us about a time when you had to make a difficult decision and how did you navigate the process
Me postulé en línea. Acudí a una entrevista en USAA
Entrevista
It was a two part interview. one with HR then a manager in your area of application. The second interview has two people from the company in it. Mine was a telephone interview so it had two people on the line. But overall not a difficult interview