Acudí a una entrevista en USAA (Colorado Springs, CO)
Entrevista
Once you feel that the application you have to do it online questionnaire then once you did the online questionnaire he talked to a rep then which Dr hiring manager
Preguntas de entrevista [1]
Pregunta 1
Situations that weren't applicable to situations that would happen in a call center
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en USAA (Colorado Springs, CO) en feb 2024
Entrevista
30 min phone interview that just went over resume and asked 1 situation based question. 1 hr zoom interview which was almost all situation based questions then we just talked about the role and the company as a whole. It was honestly a great experience.
Preguntas de entrevista [1]
Pregunta 1
Lots of situation based questions. Tell me about a time you had “blank” experience with a customer and how you handled it. Probably 8 of those in total.
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en USAA (Phoenix, AZ) en abr 2021
Entrevista
The interview was a teams call. You answer six questions from what looked like a list of 30 possible questions. Questions were standard customer service type interview questions. The give you a chance to ask any questions at the end.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time you went above and beyond for a customer?