Overall I had a negative experience with USAA -- their process felt disorganized and disrespectful, and I don't recommend going through it. This was a contract role that I applied for through a third-party recruiter. The recruiting company was fine. The issues were with the USAA hiring manager. Firstly, the pay rate was well below industry average. Like, insulting for the skills and experience they were looking for. They were trying to hire someone for $15-20/hour less than comparable contract roles. When I was selected to move forward to a one-hour interview with this hiring manager, I was told that there would be a case study presentation but did not receive any information about how long the case study should be. I asked the recruiter, and they didn't have that info either. In my experience, it's common practice to give candidates a time frame for their presentations -- it helps set expectations and is essential for candidates to prepare. But, as I learned in the interview, the hiring manager intentionally omitted that information. I feel that it's simply disrespectful to refuse to set expectations that would allow candidates to succeed in an interview. Early in the interview, I mentioned that I was not given a time range for the presentation. The hiring manager admitted that she doesn't feel that it's necessary to give that information out. She also mentioned that other candidates had asked about a time frame for their presentations, too, and she continued to omit that information despite previous candidates raising the same question/concern. Instead of offering a time frame, the hiring manager just said "go ahead and start, and we'll see where we end up." She said she would ask questions periodically through my presentation and wanted to go on the "journey" with me, whatever that means. This turned into a 50-minute interrogation in which she spent most of the time drilling into pretty inconsequential aspects of the case study that I shared. (In all of the interviews I've done in my career, I have never had a manager drag a case study presentation/discussion on for 50 minutes. Absurd.) As a result, the interviewer didn't leave herself any time for any additional discussion, such as behavioral questions, which are common in this type of interview and allow the candidate to highlight other important aspects of their experience. tl;dr: Hiring manager willfully omitted useful prep info ahead of the interview, proceeded to unrelentingly ask pointless questions about my case study for 50 min, and didn't bother to ask any behavioral questions. The whole thing felt amateur and very disrespectful of my time. Researchers, your time will be better spent interviewing with other teams/companies where hiring managers actually know what they're doing.