Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en USAA (Colorado Springs, CO) en feb 2014
Entrevista
I applied and received a call about a week later. The call took a little over an hour and they asked me in detail about my previous employment and how my experience related to a customer service position. They asked about how flexible my schedule was and if I was available on weekends.
Easy and super fast, it took me 2 weeks total from applying until getting an offer. Phone screen interview, and then in person with hiring manager. In person took about 30 minutes
After filling out the initial application I was invited to take an online skills assessment which included timed portions and was fairly lengthy. There was also a brief phone screening, and then an in person interview with the manager.
Very specific questions. Be really prepared to come up with a story on the spot. Nothing to do with the job description. They want you to sound like a robot.