First part of interview is a phone call screening to see if you're a good culture fit for USAA. A week or two later is the technical interview, also done over the phone. After that is an in-person interview with team members and also the manager. Each one of those is about an hour long
Preguntas de entrevista [1]
Pregunta 1
Describe a time you had to deal with an unhappy customer and how did you deal with it