Me postulé en línea. Acudí a una entrevista en USAA (Colorado Springs, CO) en ene 2014
Entrevista
I applied on and I was required to take an assessment test. Then, I had to fill out another preliminary application. This process took about 2 weeks. Afterwards, I received an e-mail and had 24 hours to complete a urine test at a location by my house (the only reason this was stressful was because my husband had surgery, but regardless, I had to take the test and I passed it but then I had to run back to the hospital). I had a phone interview which I passed and then a second interview with two hiring managers. One of the hiring managers wasn't able to attend but the interview was still pretty relaxed and comfortable. Then, I had to go through a verification process through hire-right and had to send them copies of my W2 as well as a criminal history form for them to collect information from my home state. I received an offer via e-mail and was directed to a website to either accept or decline.
Preguntas de entrevista [1]
Pregunta 1
The questions were pretty straightforward:
1) What do you know about claims adjusting and this particular position?
2) Do you have any experience in adjusting?
3) Tell me about a time a customer was upset and how you handled the situation?
4) Have you ever had to deliver unexpected or upsetting news?
5) Why do you want to work for USAA?
6) What are your career goals?
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en USAA (Tampa, FL) en sep 2025
Entrevista
They made me take a 30 minute long assessment after submitting an application. It was not relevant to the position at all. In the end, it was a huge waste of time and there was no further consideration given.
Preguntas de entrevista [1]
Pregunta 1
Out of these 3 attributes, which best describes you.
This was a very quick and easy process, interview was done in two parts. First interview was an introduction to the company and second interview was to get to know you better and see if you line up with their values.
Preguntas de entrevista [1]
Pregunta 1
What are times where you had to deal with difficult customers?
Me postulé en línea. El proceso tomó 1 día. Acudí a una entrevista en USAA (Chesapeake, VA) en may 2024
Entrevista
Just say I was over qualified. The people were dressed as if they were at a swap meet. The office was small, just not anything I expected. The interviewer only spoke of occurrences if you were late! Micromanagement City