Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en USAA (Chesapeake, VA) en ene 2013
Entrevista
This was a strenuous interview process, mostly because it was tedious and lengthy. After completing the screening I was contacted to complete an application and several online assessments to include a typing test. I was then invited to complete a telephone interview with a HR representative about three weeks later. At the completion of the telephone interview I was told that I would be a candidate for an in-person interview with two interviewers at the local campus where I would be employed. I was also to initiate the background screening. This is where the tedious task list begins. Due to this being a position where a license is require there are strict background checks to include drug screening, credit check, fingerprinting, etc. Be prepared to pay for a notary for documentation and fingerprinting by the state police. You may have to provide W2's for any previous employers who are no longer in business. This interview process was very detailed with the background screening, however the interview questions were very straight forward and traditional based on your background, why you want to work for this employer, employment consistency and why you left former employers or want to leave.
I completed the application in November, had the telephone interview in December, group interview was in January and received an offer the end of the month.
The training date is most likely on the job posting.
Preguntas de entrevista [1]
Pregunta 1
Give an example of a time when you had to deliver bad news to a client. Where do you see yourself in the company within five years?
Had a phone interview and in person interview. The in person had one person face to face and another on speaker phone. Typical interview questions. Did require a pre-screen after phone interview for typing speed.
Preguntas de entrevista [1]
Pregunta 1
Tell us a time when you gave or witnessed great customer service
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en USAA
Entrevista
Applied online
Was called for phone interview-pretty easy went over the position and pay and was asked 2 STARS questions
Then was scheduled for Skype interview with 2 managers- took about 45 minutes and again was asked about 3-4 STARS questions
I was called about 2 days later for job offer
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you had to deal with a difficult customer