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      Búsquedas relacionadas: Evaluaciones de USAA | Empleos en USAA | Sueldos en USAA | Prestaciones en USAA
      Entrevistas en USAAEntrevistas para el cargo de Member Solutions Representative en USAAEntrevista en USAA


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      Entrevista para Member Solutions Representative

      4 ago 2017
      Empleado anónimo
      Glendale, AZ

      Otras evaluaciones sobre las entrevistas para el cargo de Member Solutions Representative en USAA

      Entrevista para Member Solutions Representative

      6 mar 2020
      Candidato de entrevista anónimo
      San Antonio, TX
      Oferta rechazada
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en USAA (Glendale, AZ) en jul 2017

      Entrevista

      I applied online, and was then sent an email to take an online skills assessment the next day. The assessment took about an hour and was definitely a bit of a challenge. I passed the assessment and received a call from their recruiter advising of a phone interview the next day. After doing well on the phone interview, I was asked to go in for a face to face interview 2 days later. I interviewed with 2 managers and it lasted about45 minutes. Very comfortable interview, however it's intense, and you should do your research, and be prepared to answer STAR related questions, and give detailed examples.

      Preguntas de entrevista [2]

      Pregunta 1

      Tell me about a time you had an upset customer that lost trust in the company. How did you handle the situation, and what steps did you take to resolve the customers issue?
      Responder pregunta

      Pregunta 2

      Tell me about a time you had to up sell a product or service that the customer had no interest in.
      Responder pregunta
      1
      Experiencia neutra

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en USAA (San Antonio, TX) en abr 2018

      Entrevista

      a lot of steps, very long, a lot of questions. not a lot of pressure, but they ask a lot of situational questions. role playing is common in the 1:1 interview

      Preguntas de entrevista [1]

      Pregunta 1

      situational
      1 respuesta

      Entrevista para Member Solutions Representative

      13 feb 2018
      Empleado anónimo
      Tampa, FL
      Oferta aceptada
      Experiencia positiva
      Entrevista fácil

      Solicitud

      Me postulé a través de una recomendación de un empleado. El proceso tomó 3 semanas. Acudí a una entrevista en USAA (Tampa, FL) en ene 2018

      Entrevista

      I had gotten a referral through a friend. They emailed me about the referral and applied through the link they sent me. Got an invitation for the pre-employment assessment, took it and submitted. Took about 2-3 weeks before I heard anything back. Was invited to do a phone interview, which in itself was pretty comfortable and was given a lot of information regarding the position and benefits and training/working schedule. At the end was invited to come in for face-to-face interview, set it up for early morning next day. Went in for interview, had one person interviewing in person and another person on the phone. Interview felt very comfortable, more like a conversation and felt very confident about the experience. Was told my recruiter would contact me within 5 business days. Got a call from him the next day with an offer, provided clearance with background and drug test.

      Preguntas de entrevista [1]

      Pregunta 1

      Why did you leave your last company?
      Responder pregunta

      Entrevista para Member Solutions Representative

      9 feb 2021
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en USAA en dic 2017

      Entrevista

      HR basic screening questions. HR Rep is very friendly and inviting. Second interview was also basic screening questions. Questions lead to a sense of the job being a sales position.

      Preguntas de entrevista [1]

      Pregunta 1

      How I feel about team collaboration and communication?
      Responder pregunta