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      Búsquedas relacionadas: Evaluaciones de USAA | Empleos en USAA | Sueldos en USAA | Prestaciones en USAA
      Entrevistas en USAAEntrevistas para el cargo de Customer Service Representative en USAAEntrevista en USAA


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      Entrevista para Customer Service Representative

      29 abr 2016
      Candidato de entrevista anónimo
      Phoenix, AZ
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 3 días. Acudí a una entrevista en USAA (Phoenix, AZ) en abr 2016

      Entrevista

      I ended this phone call a little frustrated. The guy who called to interview me was very rude and apprehensive. To the point where I was already thinking if they offer me a job, I will decline because this is not the type of people I want to work with. The process: I had LOTS and lots of skills/work history/ and so much I wanted to go over wth this guy to "sell" myself. The call was prompt and on time, the guy identified from HQ. He asked me to describe my typical work day at my current place now. As I talking about explaining my responsibilities he repeatedly kept "sighing" and taking deep huffs & puffs **while I was talking. He was so rude & unprofessional. I honestly wonder how he even got his job? The whole time he sounded distracted. He kept saying "uh uh hold on uh uh" like he lost his part on his script multiple times. He wasn't acting like he was listening to me. I honestly thought it was a joke. When it came to salary, he said I would start at $34,000 and I said "um okay, that sounds good" he says "why are you hesistating, what's the problem" well I was expecting more than that, but that'll work. "That's more than you make now so I don't see why there'd be an issue". He was so condescending. I will never work here. These are not people I'd want to work for!

      Preguntas de entrevista [1]

      Pregunta 1

      Describe your typical work day where you work right now?
      Responder pregunta
      1

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en USAA

      Entrevista para Customer Service Representative (CSR)

      1 oct 2025
      Empleado anónimo
      San Antonio, TX
      Oferta aceptada
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en USAA (San Antonio, TX)

      Entrevista

      Easy and super fast, it took me 2 weeks total from applying until getting an offer. Phone screen interview, and then in person with hiring manager. In person took about 30 minutes

      Preguntas de entrevista [1]

      Pregunta 1

      Situation questions using star method
      Responder pregunta

      Entrevista para Customer Service Representative

      9 jul 2025
      Candidato de entrevista anónimo
      Oferta rechazada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en USAA

      Entrevista

      After filling out the initial application I was invited to take an online skills assessment which included timed portions and was fairly lengthy. There was also a brief phone screening, and then an in person interview with the manager.

      Preguntas de entrevista [1]

      Pregunta 1

      Why do you want to work for USAA?
      Responder pregunta
      1

      Entrevista para Customer Service Representative

      28 abr 2025
      Candidato de entrevista anónimo
      San Antonio, TX
      Oferta rechazada
      Experiencia negativa
      Entrevista difícil

      Solicitud

      Acudí a una entrevista en USAA (San Antonio, TX)

      Entrevista

      Very specific questions. Be really prepared to come up with a story on the spot. Nothing to do with the job description. They want you to sound like a robot.

      Preguntas de entrevista [1]

      Pregunta 1

      Who was your favorite employer and why
      Responder pregunta