Thank you for taking the time to share your experience. We really appreciate your feedback. I'm part of the Talent Acquisition team here at TryHackMe. I'm really pleased to hear that you found the conversations open and comfortable - that’s exactly the kind of environment we aim to create in our hiring process. That said, I want to acknowledge your point about clarity in role expectations. I’m sorry to hear that your experience left you feeling that there wasn’t a clear direction, that’s certainly not what we strive for. You mentioned interviewing for an Engineering Manager position, but we haven’t actively recruited for that role in over a year. I’d really appreciate it if you’d be open to sharing which role you applied for most recently so we can take a closer look and ensure our internal alignment is stronger going forward. Thank you again for engaging with us not just once, but twice. We’re grateful for your interest and wish you all the best in your continued journey.

Hi, thank you for the feedback. It’s great to hear that our fast-paced environment and the platform itself resonated with you. We love seeing that kind of proactivity! Since your initial experience with both the external agency and our internal screening sounded so positive, I’d love to understand more about where things fell short. As we grow, your specific insights are invaluable. Please feel free to ping me (Daryl) directly, as I’d welcome the chance to chat and see how we can improve our processes