2 managers overseeing Capacity invited me into the boardroom where they have meetings! I was asked how long I lived in town, about myself and hobbies, where I'm from, just get to know you questions. I was asked about my experience in Freight Sales and Logistics, which was not very much, but I talked about the related industries I was bouncing from. Skills that help with this job are email management and quickness, and the ability to field inbound calls a lot and outbound calls for sales or leads a lot. The ability to learn new software applications that look a lot like spreadsheets and analyze data will help, and so will managing and analyzing money, and prices, and making sales calls. Wanting to make money and a drive to make commission and improve your standing, despite the need for afterhours email checking and sometimes phone calls, is a must for this job. Once you make your sales of load shipments and find carriers to take contracts, you will track your board to make sure it is picked up and delivered across the country at assorted times. The ability to be friendly both to your interviewers and really to anyone - Customers, Sellers/Customer Sales Reps, Customer Ops and Management, and your carriers and their drivers who you check on and sell loads to, is necessary. A personality who is friendly and ready to work and take responsibility of their loads, and build a large social network (by being yourself), and therefore convince the customers to pay more and the carriers to take less pay, increasing your margin as well as your count of loads booked, is necessary to thrive. Sometimes, loads will have to be covered for Trident with bad margins, thus not making you much money, letting the carriers or customers win. You must be willing to take care of these loads as well and service them and those people!