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      Entrevistas en TravelersEntrevistas para el cargo de Inside Auto Claim Representative Trainee en TravelersEntrevista en Travelers


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      Entrevista para Inside Auto Claim Representative Trainee

      3 sep 2021
      Empleado anónimo
      Oferta aceptada
      Experiencia positiva

      Otras evaluaciones sobre las entrevistas para el cargo de Inside Auto Claim Representative Trainee en Travelers

      Entrevista para Inside Auto Claim Representative Trainee

      26 dic 2024
      Empleado anónimo
      Atlanta, GA
      Oferta aceptada
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Travelers en ago 2021

      Entrevista

      Process took roughly a month and a half. Applied online. Took an online assessment. Once passed was contacted by a recruiter for an exploratory call/phone interview. Went on to do virtual meetings with a claims manager and director. Last interview was with VP of claims. Background check after the offer seemed to take a little long but that is an outside company and not Travelers.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe a time where you had a conflict at work. how did you handle it and what was the end resolution?
      1 respuesta
      1
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Travelers (Atlanta, GA) en dic 2024

      Entrevista

      The interview process was very smooth. I had a call with someone from HR. Then, a few hours later, I received a call from a senior admin requesting an in-person interview. I was asked several questions during the in-person interview and replied using the STAR method. From there, I met/shadowed an employee for about 30 minutes and had a 30-minute interview with one of the directors. I received an offer two business days later.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time when you had to deal with an angry customer. What happened, and how did you come to some sort of resolution?
      1 respuesta
      1

      Entrevista para Inside Auto Claims Representative Trainee

      29 oct 2021
      Empleado anónimo
      Caldwell, NJ
      Oferta aceptada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Travelers (Caldwell, NJ)

      Entrevista

      Recruiter reached out to set up first phone interview. After that a second interview and then a third. While process took about 25 days from initial call to offer. All very nice people ! Peer interview was insightful to the position! Total of 1 phone call and three zoom meeting. Two with management and 1 peer interview.

      Preguntas de entrevista [1]

      Pregunta 1

      Star method used for all interviews
      Responder pregunta
      1

      Entrevista para Inside Auto Claims Representative Trainee

      1 oct 2021
      Empleado anónimo
      Morristown, NJ
      Oferta aceptada
      Experiencia positiva
      Entrevista difícil

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Travelers (Morristown, NJ) en sep 2021

      Entrevista

      I applied for Travelers and completed the assessment on 7/25/21. The assessment was actually quite tricky, especially because there wasn't a lot of time to complete each scenario. On 8/30 I got an email to schedule a phone interview for 8/31. This interview was pretty much the company seeing if you would be a good fit by asking you simple questions about you and your background. I then got contacted by someone else from Travelers via email on 9/3 for a second interview. This time with the claims manager whom I would be working with and their higher up. They asked me a lot of STAR based questions. So please make sure you put together real-life scenarios and put them in the STAR format. Be straight to the point but still give detail. I took the second interview on 9/7. Literally the same day on 9/7 about 2 hours after my second interview, I got another email saying that they would like to move on with me for another 2 interviews. The peer & the final interview. I scheduled these interviews for 9/8 , 30 mins apart from each other . The peer interview wasn't even really an interview. I basically had a zoom call with someone who works at the same location as me and in the same position. It was a nice smooth conversation just me asking more in-depth questions about the position itself. 30 minutes later I had my last interview with someone from HR and somebody else who was in a high position. They asked me a lot of STAR-formated questions, but they were nice, outgoing, and very easy to talk to. They even asked me some questions that had nothing to do with the job which was nice lol. On 9/14 I received a verbal contingent offer and completed my background check. On 9/23 my background check cleared and received a final offer welcoming me to Travelers! **Overall it was a very lengthy interview process, but it moved very quickly, especially because I made sure I scheduled each interview pretty much back to back as soon as I could. Also, it helped that the interviewers were friendly. But out of all jobs I've applied and interviewed with, I would rate it as a difficult interview process because of the number of interviews and the amount of STAR-based questions you have to answer throughout the entire process. And the interviews aren't short, they last for about 45 mins to an hour EACH. However , you can tell that they really care about who they hire, and want to make sure that your a good fit as well as them being a good fit for you. Good Luck !

      Preguntas de entrevista [2]

      Pregunta 1

      Tell us about a time you and a customer had a disagreement?
      Responder pregunta

      Pregunta 2

      Tell us about a time you had to deliver bad news to a customer?
      Responder pregunta