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      Entrevistas en TravelersEntrevistas para el cargo de Claims Customer Service Representative en TravelersEntrevista en Travelers


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      Entrevista para Claims Customer Service Representative

      5 feb 2018
      Empleado anónimo
      Windsor, CT

      Otras evaluaciones sobre las entrevistas para el cargo de Claims Customer Service Representative en Travelers

      Entrevista para Claims Customer Service Representative

      18 ene 2019
      Empleado anónimo
      Buffalo, NY
      Oferta aceptada
      Experiencia positiva
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Travelers (Windsor, CT) en ene 2018

      Entrevista

      The process was quicker than i expected it to be. It began with an online assessment after I applied. After the online assessment I was contacted to set up a phone interview a few days later (January16th) . The phone interview consisted of employment/educational history questions as well as some behavioral questions. At the conclusion of my phone interview I was informed that I was moving forward to an in-person interview which was scheduled for the following day (January 17th). The in-person interview was preformed by two managers and consisted of about an hour of behavioral/situational questions (same questions that were asked during the phone interview but a bit more in depth). About a week after the interview I was contacted and given an offer on January 24th (contingent on a successful drug test and background check which I completed on January 25th). Approximately one week later I was contacted and informed that I was officially hired (February st).

      Preguntas de entrevista [1]

      Pregunta 1

      Have you received criticism in your current position and how did you react?
      Responder pregunta
      4
      Entrevista fácil

      Solicitud

      Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Travelers (Buffalo, NY) en sep 2018

      Entrevista

      After I submitted my resume, within 24 hours I received the next step in the process which was to complete an online skills test which could take up to 1 hour if you used every minute of allocated time. It consisted of 4 mock phone calls that required you to fill in information and correctly utilize the system to complete the callers request The next step was a 1-on-1 phone interview that went over basic information about the position and my education and experience. The last part of the interview process was having a group meeting with two unit managers who asked STAR questions.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell us about an experience you had having to deal with an irate customer
      Responder pregunta

      Entrevista para Claims Customer Service Representative

      24 ene 2018
      Empleado anónimo
      Windsor, CT
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Travelers (Windsor, CT) en ene 2018

      Entrevista

      The process was very straight forward. Begins with an online assessment after applying and meeting the minimum requirements. After the online assessment I was contacted to set up a phone interview that same week. The phone interview consisted of employment/educational history questions as well as some behavioral questions. At the conclusion of my phone interview I was informed that I was moving forward to an in-person interview schedule for the following week. The in-person interview was preformed by two managers and consisted of about an hour of behavioral/situational questions. About a week after the interview I was contacted and given an offer (contingent on a successful drug test and background check). Approximately one week later I was contacted and informed that I was officially hired. Throughout the entire process the hiring team does a great job of staying in contact and never making you feel left in the dark. Everyone that I interacted with was extremely kind and showed a genuine interest in my background and future ambitions.

      Preguntas de entrevista [1]

      Pregunta 1

      Throughout the phone and in-person interview you will get questions about your employment history and educational history in addition to standard behavioral and situational questions.
      Responder pregunta
      2