Preguntas de entrevista para Customer Service Representative (CSR) en Trail Appliances BC

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Trail Appliances BC

Entrevistas

Entrevista para Customer Service Representative (CSR)

30 oct 2024

Candidato de entrevista anónimo

Oferta rechazada

Experiencia neutra

Entrevista promedio

Solicitud

Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Trail Appliances BC (Vancouver, BC) en may 2021

Entrevista

First started with phone screening. Went to the head office for an in person interview with the General Manager and Lead. General behavioral questions as they want to ensure you can deal with customers in a call centre environment. After interview, received a call for a 2nd interview and after the 2nd interview received an offer the same day.

Preguntas de entrevista [1]

Pregunta 1

How do you deal with unhappy customers?

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Entrevista para Customer Service Representative (CSR)

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Entrevista para Customer Service Representative (CSR)