Thank you for taking the time to share your experience at Total Education Solutions. We appreciate all feedback, even if it highlights areas where we can improve. We apologize that you weren't contacted after your positive first interview in April 2020. Our interview process has changed since then, and we strive to provide timely communication with all candidates. It's important to note that your experience occurred four years ago. While we can't speak to the specifics of your situation back then, we can assure you that we take all applications and interviews seriously. We'd love to learn more about your experience and how we can improve. If you're open to it, you can email us at Recruiting@tesidea.com, and we can connect you with someone who can provide more information. In the meantime, please know that Total Education Solutions is committed to providing a positive candidate experience. We encourage you to visit our careers page at https://tesidea.com/team/ to see our current openings.