Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Torch en abr 2022
Entrevista
Screener, Hiring Manager Interview, 1.5 hour Panel Interview with a performance component. Then another hiring manager, who indicated he wanted me to maybe speak with product and/or engineering....yeah, then I said no thanks. Also, notified me that they were below my expected salary range (yes, I was dumb enough to give a range) AFTER I had already completed 3.5 hours of interviews with them.
Preguntas de entrevista [1]
Pregunta 1
What would you do if a customer calls you and said we hate you and are pulling our contract today? (And then the customer gets on a plane and can't be reached for the rest of the day.)
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Torch en sep 2023
Entrevista
I had a great first conversation with a Director, great chemistry and a lot of alignment on the role and direction of the company. Second interview with the Sr. Director was really helpful and reinforced my interest in the organization and role - and it went 30 minutes long, which I always view as a positive. My third interview was a panel, with a CSM team leader and CS Operations Manager. While this experience did not feel as cohesive, I walked away feeling good about it; however, after a week of waiting, I received feedback that I 'talked at them' for 15 minutes, and there was concern about my ability to thrive in a small startup environment. I was specifically looking to join a small startup, given my previous experience and ability to thrive in that environment - in addition to being most recently employed by a direct competitor of Torch. I felt my vast experience in CS and recent experience in the industry (with the market leader) would present as highly desirable. Unfortunately, I was told that they are moving forward with candidates who they felt 'better matched' what they were looking for, which ultimately had me scratching my head.
Preguntas de entrevista [1]
Pregunta 1
Tell us about the most transformational experiences thus far in your career.