I’ve had three long time restaurant veterans apply and get interviews for this job and they got turned away because they didn’t have a useless degree. I have a bachelors so I applied and eventually got an interview. Typical apply online and wait three weeks for any type of response. Interview seemed very dry and basic. You would think they would hire some recruiters that actually worked in the restaurant industry. I mean come it’s pos service FOR RESTAURANTS. And to add to that, why not hire people with years of restaurant experience over kids fresh out of college with irrelevant degrees? MAYBE some places that use Toast would actually have good reps who have been in their shoes rather than some inexperienced pencil pusher. You guys need to re-evaluate your hiring strategy. You guys should be helping the people who run restaurants with supplying them with successful restaurant operators not inexperienced drones. Whoever is in charge of talent needs to be re-evaluated and take a step in the right direction.

Process take over two weeks, meet with Human Resources, Sales and Customer Success team. Meet with Hr team for culture fit, then CS team to understand day to day and go through situational type of questions, last sales teams questions focus on how you form/manage client. Once you pass this, final meeting is to negotiate salary and start date.