The interview had a great format & was extremely informative. I walked away knowing a lot more and excited for the possibility of a future with the company. I had clarity of day to day and next steps.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you had to deal with difficult customers or clients and how you navigated it
Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Thomson Reuters en ene 2011
Entrevista
I interviewed in three sessions with groups of two managers. The first interview was a "specific instance" questions session. The second was an explanation of Thomson's scheduling, vacation, and other company policies. The third interview was a more general question and answer session, and I was able to ask my questions about the company and job. It was a comfortable and pleasant interview, and I really enjoyed the experience. I thought everyone that interviewed me was approachable, and willing to answer questions. I know they did a lot of interviews, so I appreciated that the interviews weren't rushed and I felt like I was being truly listened to.
Preguntas de entrevista [1]
Pregunta 1
Describe a specific instance in which you were upset by a customer experience issue.
Me postulé en línea. Acudí a una entrevista en Thomson Reuters (Atlanta, GA)
Entrevista
Virtual interview for a remote position. Interview consisted of several prompts, and you record a video for each prompt. Unlimited time to prep an answer, and three minutes to answer. Took roughly 45 minutes to complete.
Preguntas de entrevista [1]
Pregunta 1
Tell us about an obstacle or inefficiency you identified in a previous role and how you took initiative to improve it.
Virtual, offline interview. Thoughtful questions, but would have been nice to get a feel for the people and the culture during the process. Maybe next stage will include some face to face if I get that far!
