Me postulé en línea. Acudí a una entrevista en The Guinness Partnership (Oldham, Inglaterra) en sep 2018
Entrevista
COMPLETE DISGRACE. Interviewer was very rude and wanted an explanation as to why i was 4 minutes late. When i explained to him that i was not being let in by the barriers outside in the car park he just completely ignored me as if to say i had no explanation.
Preguntas de entrevista [1]
Pregunta 1
Make you jump through hoops for a poxy call centre job.
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en The Guinness Partnership (Manchester, Inglaterra) en sep 2020
Entrevista
The first interview was a 'video voicemail' the second 'assessment centre' was on the phone. Awful from the start - questioned like I was applying for the MI5 with every little thing scrutinised. Awkward silences after every question
Preguntas de entrevista [1]
Pregunta 1
Describe a time you have messed up and what you did to resolve it
Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en The Guinness Partnership (Oldham, Inglaterra) en ene 2018
Entrevista
Competency based interview with two Customer service managers. A telephone based role play with a distressed customer and a written test. Was a fairly straightforward interview, the interviewers were both very nice, professional but friendly and gave me time to think of my answer and probed for further detail where required.
Preguntas de entrevista [1]
Pregunta 1
Describe a time when you gave good customer service