Me postulé en línea. El proceso tomó más de 1 semana. Acudí a una entrevista en Texans Credit Union (Richardson, TX) en mar 2015
Entrevista
Contact center management and HR took less than 2 weeks for the whole process. The management team did 2 rounds of interview and was very professional and accommodating to vacation request.
Preguntas de entrevista [1]
Pregunta 1
Talked thru prior work experience and metrics
Why this job assisting people on the phone
How I handled irate customers
Sales experience
Work culture and manager expectations