Me postulé en línea. Acudí a una entrevista en Tech Mahindra (Hyderabad) en oct 2021
Entrevista
interview process were scheduled of 3 rounds
1. Hr round
2.versent round
3.Hr manager round
4.Ops round
5.Manager round
intervew process was easy and everything they checked was communication and speaking proficiency.
role was for cx support and it was international voice process
Preguntas de entrevista [1]
Pregunta 1
self intro ,why into BPS sector ,how you will engage with cx and solve their queries
it has 3 rounds…first 2 are telephonic rounds and for the third one you have to visit the office. They focus on your communication skills and also take mock calls to check how well you can handle the customer queries by providing a solution or an alternative
Preguntas de entrevista [1]
Pregunta 1
about rotational night shifts and the ability to handle a customer behaviour
The interview was conducted by a senior person who was very kind and polite. He asked me technical questions as well as behavioral aspects. He was trying to understand the overall personality.
Me postulé en línea. Acudí a una entrevista en Tech Mahindra (Noida)
Entrevista
Technical Interview - moderate question related to Tech stack required by project or mentioned in Resume. Once it is clear, Next round will be Manager Interview. This might be less Technical but can expect few Technical or scenario based questions followed by HR Interview at last