Me postulé en línea. Acudí a una entrevista en TP (Barcelona) en ago 2024
Entrevista
El proceso consiste en 2 step, una llamada telefonica con una hiring manager y una video call con una simulacion de cold call con un recruiter y una manager de equipo.
Preguntas de entrevista [1]
Pregunta 1
La mia esperienza previa nel ruolo, se avevo mai lavorato con kpi, quanti task ero abituata a fare durante la mia routine lavorativa.
It was good experience and learning. First step was assessment and then the first live interview with HR. But, they don’t generally give you an revert or update after the assessment and everytime you need to give an another assessment.
It was basically an online test. They had several sections. They asked me to repeat sentences, they asked me to read out sentences, they asked me sales situations, and an aptitude test.
Preguntas de entrevista [1]
Pregunta 1
They asked me sales situation on how to approach a disgruntled customer. It was a multiple choice answer.
I had an interview with Teleperformance, and it seems like they have a pretty high turnover rate. The interview was fairly straightforward—the main thing they seemed concerned about was whether I was okay with working fully in-office. Beyond that, they didn’t really dig too deep into anything else.