Me postulé a través de una recomendación de un empleado. El proceso tomó 2 semanas. Acudí a una entrevista en TP (Richmond, VA) en nov 2014
Entrevista
Telephone pre-screen, in house skills assessments consisting of typing, computer skills, and grammar, 2 face to face interviews, and a job offer. The process was organized and easy to follow. The company was hiring many people at a time so they were highly efficient regarding process.
Preguntas de entrevista [1]
Pregunta 1
What is my knowledge of the company?
What is my experience in a call center environment and in customer service?
How do I deliver bad news to someone?
How do I handle multiple projects at the same time? How do I manage expectations of others.