Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en TIAA (Lewisville, TX) en ago 2017
Entrevista
After speaking to a recruiter on the phone, I was asked to complete a personality test and then a webcam Q&A. The Q&A was written online and I answered the questions via webcam. Thereafter I had an in-person interview. There were 2 interviewers who had scripted questions. They looked at each other throughout the process but I was not sure what the looks meant.
Preguntas de entrevista [1]
Pregunta 1
Explain in detail a time when you had to deal with an irate customer, what did you do, was the customer satisfied and did you regain their trust?