Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en TD (Toronto, ON) en mar 2014
Entrevista
I applied online. Around 4 weeks later, I got a call from TD for phone interview arrangement and online assessment. Phone interview the next day.online assessment has two parts. The first one is call center simulation. Remember to focus on what the client says, because he won't repeat. You need to catch the points immediately. Part two tests your personality. There are a lot of questions. Be patient and consistent.
Phone interview focus on your past experience and sales ability.
Preguntas de entrevista [1]
Pregunta 1
Nearly all the questions can be found here. One is 'what's the difference of customer service between face to face and through phone'.
Me postulé a través de una recomendación de un empleado. El proceso tomó 4 semanas. Acudí a una entrevista en TD (Markham, ON) en mar 2024
Entrevista
he interview lasted nearly an hour and covered a broad range of topics. It began with behavioral questions, where I was asked to discuss my past experiences, problem-solving skills, and how I handle challenges in the workplace. This portion allowed me to demonstrate my interpersonal abilities and decision-making processes. Afterward, the focus shifted to a language assessment, where I was tested on my proficiency in both Mandarin and Cantonese. The assessment evaluated my fluency, comprehension, and ability to communicate effectively in different scenarios, highlighting my bilingual skills.
Thorough questions about how to apply previous experiences into the current job. Friendly interviewer. It lasted around half an hour, it was a virtual interview. Afterwards there was a phone language test as I was bilingual.
Preguntas de entrevista [1]
Pregunta 1
Share an experience that you went beyond customer's needs.
Me postulé en línea. Acudí a una entrevista en TD (Markham, ON) en sep 2021
Entrevista
The interview process was standard for the industry, consisting of three common stages: a phone screening, an in-person interview, and a final offer.
1. Phone screening
2. In-person interview
3. Offer
Preguntas de entrevista [1]
Pregunta 1
How would you allow the success of your colleagues to impact your performance?