Me postulé en persona. El proceso tomó 2 semanas. Acudí a una entrevista en Swissport (New York, NY) en ene 2015
Entrevista
Many interview levels, high chance of getting disqualified if not qualified, there are many stages that you must pass for a simple $10.10 job. Not worth it if there are better hiring opportunities in the airport
Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Representative en Swissport
Easy ..straight forward and STAR method questions .. be prepared for talking about yourself skills and qualifications ..
they gonna give you feedback within 2/3 weeks .
Keep updated your cv and bussiness attire is always important.
Very easy and quick. Comfortable and group interview no one on one, which make it very less daunting. The makers were very supportive and approachable.
Allowed us to choose between domestic terminal and international which is great gives you variety in learning .
Preguntas de entrevista [1]
Pregunta 1
Where have you worked previously in customer service
Acudí a una entrevista en Swissport (Manchester, Inglaterra)
Entrevista
It was a Comfortable and professional environment, starting with a presentation then a one on one, this was relaxed and straightforward.
Questions asked about good and bad customer service experiences, also asked to give an example of how you handled a difficult situation.