Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en SupportYourApp (Kyiv, ) en ago 2016
Entrevista
The interview was quite long, almost an hour. 2 stages - with HR and COO, included short test assignment in writing and personality test. Basic questions, to tell about myself, works experience, etc. Everything was quite informal, the HR offered coffee/tea, no formal desks, she sitting on a bean bag couch on the lower level in front of you so you won't feel any pressure.
Everything is friendly and I'm completely satisfied with the interview process.
Preguntas de entrevista [1]
Pregunta 1
Do you have an example of 5-star customer service you've experienced?
Me postulé en línea. Acudí a una entrevista en SupportYourApp (Johannesburg) en ene 2026
Entrevista
AI interview with a bot. Typical questions you’d find in a human interview, it asks you series of questions about your self, previous work experience and technical questions. Only weird thing is that it talks over you, each time you take a thought on how to answer a question it assumes you’re done then asks you another question
Preguntas de entrevista [1]
Pregunta 1
How do you handle customers’ sensitive information?
Me postulé a través de una recomendación de un empleado. El proceso tomó 2 semanas. Acudí a una entrevista en SupportYourApp (Cape Town) en oct 2023
Entrevista
Interview was done with a Webcam online via Google meets. Interviewer was kind and friendly, and helped me feel comfortable and at ease. The interview process was straightforward and the tests were easy to understand and complete.
Preguntas de entrevista [1]
Pregunta 1
Why did you choose to apply for a customer support position?
It went really well. The HR was kind and nice. Everything went smoothly. The second stage is still to come but I hope it will go well as well. I like the opportunity to practice my English with native speakers on a daily basis.