Me postulé en línea. El proceso tomó 2 semanas. Acudí a una entrevista en Support.com (Petal, MS) en ene 2014
Entrevista
Said it would take 30 minutes to an hour. Took about 10 minutes. Basic software/networking questions. Really simple to anyone who knows today's technology. Had to also run a test on my computer to make sure it met the standards. Other than that there was some small talk, and they ask for any questions from you.
Preguntas de entrevista [1]
Pregunta 1
If someone's devices could not connect to the internet what would you do?
Acudí a una entrevista en Support.com (Valdosta, GA)
Entrevista
Simple video interview that asked if you had troubleshooting experience and how technically savvy you are. Figure the interview also helped them judge our temperament as you will need a calm one for this role.
Short and by video. Simple questions. Very fair and kind interviewer. This company puts customer service before technology so make sure you’re quite nice. Second round interview is done via zoom interview they will check your computerAnd your Internet speed
Preguntas de entrevista [1]
Pregunta 1
What company’s have you done customer service for?
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Support.com (LaFollette, TN) en ene 2019
Entrevista
Pretty streamlined, applied, did the webcam interview. Computer was actually not up to specs, so had to upgrade. After upgrading and forwarding my new specifications to the company, I was eventually contacted via phone.