Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Support.com (Lansing, MI) en nov 2017
Entrevista
You fill out an online application and then they email you so that you can schedule your own interview. They then call you promptly at the time that you had scheduled for the interview.
Preguntas de entrevista [1]
Pregunta 1
Name a really bad situation you had while doing technical support and what you did to turn the call around.
There was a quiz and then a phone call interview. They both are fairly easy. Nothing too complicated was asked. It is questions about you, customer service, Windows (basic) and networking (basic). Then if selected they do the usual offer and background check process.
Preguntas de entrevista [1]
Pregunta 1
Q: Tell us about a time when you delivered excellent customer service.
Me postulé en línea. Acudí a una entrevista en Support.com (Sunnyvale, CA) en oct 2018
Entrevista
Technical interview process with friendly recruiters. Company was very fair with the questions pertaining to their position. Received periodic updates on my employment and onboarding status. Expanding on questions very accepted.
Preguntas de entrevista [1]
Pregunta 1
Various questions regarding technology and troubleshooting
Me postulé en línea. El proceso tomó 4 semanas. Acudí a una entrevista en Support.com (Orlando, FL) en jun 2018
Entrevista
Negative experience. Human resources took over a month to look over my application and pre-hire exam. I do not recommend this job to anybody. Human resources can't even be contacted by phone. It always goes to voice mail.
Preguntas de entrevista [1]
Pregunta 1
Are you available to work on Weekends and Holidays?