Me postulé en persona. El proceso tomó 2 semanas. Acudí a una entrevista en Sunglass Hut (Fort Myers, FL) en may 2011
Entrevista
Was called to meet with the assistant manger for an interview. She asked questions about my previous experience with customer service, How I would handle different situations, and so on. A week later I had an interview with the Store Manager who explained the vision of the company and what was expected of it's employees.
Preguntas de entrevista [1]
Pregunta 1
Talk about a time you provided good customer service.
Me postulé en línea. Acudí a una entrevista en Sunglass Hut
Entrevista
Asked about experience, situational questions (was there ever a time where), if I'm interested in fashion, and register skills. Then the second in person part was role playing approaching a customer, giving advice, and testing a little knowledge about sunglasses like shapes and color theory.
Preguntas de entrevista [1]
Pregunta 1
Was there ever a time where you had to deal with a difficult customer?
Phone (asked about availability, location & if I wanted full time/part time) then in person. Asked simple scenario questions about how I handled conflict and describe how I would sell stuff.
Preguntas de entrevista [1]
Pregunta 1
If I could speak any other languages? Can I interact with a diverse group of people?
Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en Sunglass Hut
Entrevista
It really depends on your manager as there’s no specific set guidelines. Generally easy questions and basic questions regarding sales. I’ve helped my manager come up with scenarios on top of some easy basic questions.