My first call with the recruiter was honestly great, she was super warm, clear, and really made me feel excited about the role. It felt like a company that values people, and I was genuinely looking forward to the next steps. But after that, things just fell flat. Communication from the CS team was really lacking. I was told I was moving forward, but then heard nothing unless I followed up myself. I understand people get busy, but after a while it started feeling like I was begging for a response, which isn’t a great experience to put any candidate through. The home assessment also didn’t offer much context. I only managed to make sense of it because I went deep into the company’s website and kind of guessed what they might expect. If I hadn’t done that digging, I would’ve felt completely lost. It made me wonder how many potentially great candidates just get stuck at that step. Honestly, the only part that felt personal or thoughtful was the first call. Everything after that felt a bit unstructured and hands-off. Advice to the team: Please improve the follow-up process, it really matters. And make sure your assessments give people enough context to succeed. First impressions count, but so do all the steps that come after.