This consisted of a telephone interview only to ask questions about my experience and what I was looking for and also the notice period. Face to face interview was to speak about my experience in collections and gave scenarios where I handled good outcomes. I then got an offer in writing followed by another face to face meeting to discuss terms of my contract and information about training and checks

Very relaxed and straight forward Reflective of the culture at the company Yet to hear to hear back but optimistic Company seem to be going through a reshuffling as they begin to upscale