Me postulé a través de una recomendación de un empleado. El proceso tomó 4 meses. Acudí a una entrevista en Sprinklr (Austin, TX) en sep 2023
Entrevista
The initial screening with HR was canceled twice because the person didn't join the call or they were stuck in traffic without access to their computer so they canceled last minute. Once I passed the screening the entire process took at least four months. I completed the EBR and was not selected over another candidate with more experience with customer renewals.
Preguntas de entrevista [1]
Pregunta 1
How would you organize your time if you have back to back calls all day and customers to respond to.
Hectic - Lot of situation based questions. Questions are asked mostly around your experience, but be willing to show that you can put in extra hours - they appreciate that (and it will be required on the job as well). All the best
Preguntas de entrevista [1]
Pregunta 1
What challenge did you face and overcome in your last role?
Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en Sprinklr (São Paulo, ) en mar 2024
Entrevista
Entrevista em 5 etapas: RH, gestor, success managers, painel com avaliadores interdepartamentais (inclui apresentação executiva detalhada e estratégica). O último passo é com vice presidencia global. Os critérios me parecer sem competências técnicas, estratégicas, comunicacionais, liderança e alinhamento cultural.
Preguntas de entrevista [1]
Pregunta 1
Como gerencia seu tempo em uma carteira de clientes high touch
Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Sprinklr (Atlanta, GA)
Entrevista
Process was smooth and seamless. Recuriter screen went well to get to know me and confirm that I'd met requirements for the role. Second interview was very conversational which I really feel is the best interview method. Many questions definitely asked although they followed the flow of the conversation so this just made the experience of the interview go very well. Although I didn't get the role due to the company deciding to hold off on hiring, it seemed like it was going to be a good fit and a great company to work for. Can't wait to give it another shot.
Preguntas de entrevista [1]
Pregunta 1
I was asked STAR type questions and questions around my current responsibilities as CSM like how I'm currently measured, how many customers I'm use to supporting, how I detect risk and potential churn in my portfolio and what actions I take to mitigate.