Me postulé a través de una recomendación de un empleado. El proceso tomó 1 semana. Acudí a una entrevista en Spectrum (Columbus, OH) en ago 2023
Entrevista
The whole process was very smooth and I asked mainly behavioral questions. During the interview there were two supervisors, I was asked a series of questions from a questionnaire they had and they were very friendly.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a situation when you had to deal with an irate customer and how did you resolve the issue?
First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.
Preguntas de entrevista [1]
Pregunta 1
Experience with difficult customer and how you resolved it
Acudí a una entrevista en Spectrum (San Antonio, TX)
Entrevista
It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.
It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.
Preguntas de entrevista [1]
Pregunta 1
About previous experiences and why you want to work for Charter
