Easy interview. The whole hiring process took about a month. I applied got a call from a recruiter (about 2 weeks later) who gave me a time and date for my interview. Interview was about 20 minutes. They ask you a lot of situation type questions. I didn’t have any call center experience and still got hired. They teach you everything you need to know. Go to the interview prepared to be asked those types of questions it’ll make the interview easier.
Preguntas de entrevista [1]
Pregunta 1
Explain a situation where you had to keep your computer during a high intensity situation. What did you do to keep calm?
First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.
Preguntas de entrevista [1]
Pregunta 1
Experience with difficult customer and how you resolved it
Acudí a una entrevista en Spectrum (San Antonio, TX)
Entrevista
It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.
It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.
Preguntas de entrevista [1]
Pregunta 1
About previous experiences and why you want to work for Charter