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      Búsquedas relacionadas: Evaluaciones de Spectrum | Empleos en Spectrum | Sueldos en Spectrum | Prestaciones en Spectrum
      Entrevistas en SpectrumEntrevistas para el cargo de Customer Service Associate en SpectrumEntrevista en Spectrum


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      Entrevista para Customer Service Associate

      11 jul 2017
      Empleado anónimo
      Melbourne, FL
      Oferta aceptada
      Experiencia positiva
      Entrevista promedio

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Spectrum (Melbourne, FL) en jul 2017

      Entrevista

      Pretty standard interview - basic questions, how would you handle certain situations w/clients. Very thorough, first interview was via phone, scheduled interview for the next morning to meet face to face - there was a group of us, they told us about the company and requirements of the position, they took us for one on one interviews after that, both the interviewers I had were very thorough in not only asking me about different experiences, how would you handle this situation, tell me about a time when, tell me something you did to make yourself better for x company, pretty standard questions to make sure they find the right fit. All in all I think it was a great experience and very professional - they are looking for people who will benefit their company and need to make sure the person they hire will fit their needs.

      Preguntas de entrevista [1]

      Pregunta 1

      Tell me about a time when you had to handle an upset customer, what happened and how did you resolve it. Tell me about a time when you had trouble with a situation at work - how did you resolve it. How do you feel about helping people troubleshoot their equipment - can you tell me how you would try to resolve an issue with someone whose equipment is not working properly. Availability (Are there limitations to your schedule, is it flexible) Mostly the standard questions you would think they would ask regarding the position you are applying for. Also asked me if there were questions I had about the position which there was - I was interested in finding out what a day in the life is like - how they felt the company represents them, do they enjoy it, and how long have they been with them.
      Responder pregunta
      1

      Otras evaluaciones sobre las entrevistas para el cargo de Customer Service Associate en Spectrum

      Entrevista para Customer Service Associate

      13 sep 2022
      Candidato de entrevista anónimo
      Sin ofertas
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Acudí a una entrevista en Spectrum

      Entrevista

      The interview process with Spectrum was straight forward with open-ended questions. Opportunity for me to ask questions and review position and benefits. Process from application to interview was about 30 days.

      Preguntas de entrevista [1]

      Pregunta 1

      Describe your key strengths and weaknesses.
      Responder pregunta

      Entrevista para Customer Service Associate

      13 dic 2019
      Empleado anónimo
      Oferta aceptada
      Experiencia neutra
      Entrevista promedio

      Solicitud

      Me postulé en línea. El proceso tomó 2 días. Acudí a una entrevista en Spectrum

      Entrevista

      I was interview by three individuals. I passed the assessment test first. There were 2 more candidates waiting to be interviewed including myself. My face-to-face interview lasted about 15 minutes. My online assessment took about 90 minutes to complete.

      Preguntas de entrevista [1]

      Pregunta 1

      How do you handle the irate customers?
      Responder pregunta

      Entrevista para Customer Service Associate

      30 ago 2018
      Candidato de entrevista anónimo
      Canton, OH
      Sin ofertas
      Experiencia negativa
      Entrevista fácil

      Solicitud

      Me postulé en línea. Acudí a una entrevista en Spectrum (Canton, OH) en oct 2017

      Entrevista

      Though I passed extensive pre-screening exams and questionnaires and was told this last interview was a formality before starting training; I was rushed through the process and then ushered out through the back door. I believe it had to do with my ethnicity, as they seemed to have me wait to be interviewed by various others in the company that were of the same race and gender as I. I do not think they are open to hiring overly qualified individuals that may "threaten" their position in the company.

      Preguntas de entrevista [1]

      Pregunta 1

      Where do you see yourself in 5 years
      1 respuesta

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