I applied online the application system was well designed and thoughtful put together. I was then sent an online test to do which did include some grammatical errors in it but again it was fairly simple. I then had an in person assessment at Tonbridge which took about 6 hours in total again it was simple and it was made very clear what I had to do. The staff at the assessment centre were very nice and caring and discussed with me in private if I needed any reasonable adjustments due to my disability. I was made to feel welcome by everyone at the assessment centre and they were very professional and very good at their jobs, they deserve recognition for their work. I was then offered an interview and unfortunately this is where everything changed. As an autistic person it became a problem as I was given the wrong location for the interview and on the day of the interview there were no staff members about in the location I was given so I had to go a search for someone, I eventually found a staff member in an office (the door to this office was closed). This staff member gave me the location and said they didn't understand why they give the wrong location. I was also given the name of the person interviewing me, I did some research on the named interviewer and prepared some questions specific to them, just for that person not to interview me. There was no call or email to apologise for not attending the interview and letting me know someone else would conduct it which would have been the professional thing to do. Prior to starting the interview I was led to a room where other members of staff walking by were looking in one of whom made a comment (again not professional) and when the interview started the two interviewers introduced themselves by first name only and didn't tell me their role within Southeastern or describe what they did (I assume they are driver managers). The interviewers came unprepared and didn't read my CV until near the end of the interview at which point they asked a question about it relating to my disability which they handled poorly. More shockingly though was that they didn't know/understand their own drugs and alcohol policy, I explained that the alcohol limit was very low that it was best to treat it as zero tolerance to which they told me I was wrong as it is zero tolerance and I told them there is zero tolerance on drugs, I have since checked to confirm what I said was correct. On the website it says the interview is conducted in a way to generate conversation but it never felt like a conversation, it felt like I was talking to a script for example I explained how a job I do in my spare time is similar to train driving, I gave examples and mentioned the similarities using the STAR method just for them to ask "Tell us about a time you did something similar to that of the role of a train driver". My autistic brain was confused and I didn't know whether to repeat myself or try find another example, a good interviewer would have let what I previously said flow and asked additional questions and then mentioned I actually answered their next question instead of what they did which left me confused and feeling like they aren't listening. One of the interviewers also criticised Southeastern during the interview and didn't seem happy in their work. Some of the documents they sent me about the role had grammatical errors in them. The interview I did as part of the assessment was perfect and I really enjoyed it, the interviewer was amazing. Summary: Everything before being told I passed the assessment I couldn't fault and was absolutely faultless, everything after was unprofessional and needs a lot of work. It was like dealing with two different companies. I do want to apply again so I hope they make changes to their final interviews. I wrote this in the hopes it makes them better, gives them feedback and makes them aware of issues they may not be aware of. Hopefully next time they will accept me and we can both improve together.