I was proactively contacted by a Shopify recruiter for an SMB sales role. During our conversation, they told me I was a strong fit but that no roles were currently open. The very next day, an SMB role was posted. I followed up multiple times—only to be ignored. When I applied, I was auto-rejected. I applied again, reached out once more, and was auto-rejected again. I understand that rejection is part of the job search, but what’s frustrating is the lack of basic professionalism. If a recruiter reaches out to you first, engages in a conversation, and expresses interest, the bare minimum they can do is provide an update when things change. Ghosting candidates—especially ones you sought out—is not just unprofessional, it’s demoralizing. Job seekers put in a huge amount of effort, and when companies like Shopify treat candidates this way, it damages their employer brand. I had been excited about the possibility of working here, but this experience has made me question whether Shopify values people beyond just customers. If you're a job seeker, be prepared for inconsistent communication. If you're a recruiter at Shopify, I hope this serves as a reminder that your interactions have real impacts on people’s lives.