Initial phone screen following up my application followed by more structured conversations to over skills, experience and alignment. Staged approach that provided the opportunity to connect with the founders and People Director and appreciate the business that they are building. Although a formal structure to the process it was still relaxed enough to afford the opportunity to have the right conversations with the shilo team about the opportunity and the business itself. As I was hired during lockdown, all conversations happened virtually which still worked really well. My expectations around timeframe/next steps at each stage of the process were well managed. Any delay was addressed, which demonstrated a commitment to candidate care that you don't see often.