Me postulé a través de un reclutador. El proceso tomó 4 semanas. Acudí a una entrevista en ServiceTitan en ago 2022
Entrevista
I was reached out to by a recruiter to discuss the CSM position. This recruiter was slow to respond and once we were able to talk on the phone she mentioned the next steps. I have done my fair share of interviews and when I’m not a good fit for the company they at least deliver that info to me in one fform or another. Unfortunately she just completely avoided following up. Even a simple we are going in a different direction would be professional. When you are the one to initiate contact with someone it’s respectful to thank them for their time and provide them with an update not ghost them. Even following up thank you for time emails, and I haven’t heard back went unresponsive. The company seemed great so it was really a let down.
Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en ServiceTitan en abr 2026
Entrevista
Interviewed for CSM, had my first recruiter screen and was ghosted. Very disappointing, at the very least companies can send an automated or templated rejection email as a professional courtesy and basic respect for candidates. I sent a follow up email after I never heard back and never got a response. The interview asked basic CS questions - how many accounts have you managed, tell about an escalation and churn risk you handled etc. The recruiter spoke extremely fast and was very rushed, you could tell she was just listening for specific keywords, not looking to understand me as a candidate or what I would bring to the team. She didn't leave much room for questions at the end, and ended the 30 min interview after 20 mins saying her laptop was going to die, it was very obvious she just wanted to finish early. Not a positive candidate experience at all.
Preguntas de entrevista [1]
Pregunta 1
How many accounts have you managed, tell about an escalation and churn risk you managed.
Me postulé a través de una recomendación de un empleado. El proceso tomó 1 semana. Acudí a una entrevista en ServiceTitan en nov 2025
Entrevista
Got referred. They sent me an email to schedule a call. Interviewer also said we’re looking for top talent. Well duh. She was late to the meeting. I had to email her to remind her and it appeared like she didn’t even review my application prior to our phone call. lindsay joseph
Preguntas de entrevista [1]
Pregunta 1
How often to you proactively interact with your book of business?
Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en ServiceTitan
Entrevista
Was referred, recruiter reached out for an interview the next day. Interview process was smooth and the recruiters were great. Did a phone screen, met with the sr manager, then did a panel interview presentation with 3 managers, and a final interview with the sr director.
