Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en ServiceTitan en abr 2026
Entrevista promedio
Solicitud
Me postulé a través de un reclutador. Acudí a una entrevista en ServiceTitan
Entrevista
I had a total of 3 interviews. The last interview was to meet with the team which took 2 hours. They all asked the same exact questions about experience over and over. The process was moving pretty quickly but after my 3rd interview, they went ghost and weeks later told me that someone else had better experience and proceeded to tell me I didn’t answer any questions. I know I did because they only asked about my experiences
Preguntas de entrevista [1]
Pregunta 1
Name a time where a customer was upset and what did you do to resolve the issue.
Interviewed for CSM, had my first recruiter screen and was ghosted. Very disappointing, at the very least companies can send an automated or templated rejection email as a professional courtesy and basic respect for candidates. I sent a follow up email after I never heard back and never got a response. The interview asked basic CS questions - how many accounts have you managed, tell about an escalation and churn risk you handled etc. The recruiter spoke extremely fast and was very rushed, you could tell she was just listening for specific keywords, not looking to understand me as a candidate or what I would bring to the team. She didn't leave much room for questions at the end, and ended the 30 min interview after 20 mins saying her laptop was going to die, it was very obvious she just wanted to finish early. Not a positive candidate experience at all.
Preguntas de entrevista [1]
Pregunta 1
How many accounts have you managed, tell about an escalation and churn risk you managed.
Me postulé a través de una recomendación de un empleado. El proceso tomó 1 semana. Acudí a una entrevista en ServiceTitan en nov 2025
Entrevista
Got referred. They sent me an email to schedule a call. Interviewer also said we’re looking for top talent. Well duh. She was late to the meeting. I had to email her to remind her and it appeared like she didn’t even review my application prior to our phone call. lindsay joseph
Preguntas de entrevista [1]
Pregunta 1
How often to you proactively interact with your book of business?
Me postulé a través de una recomendación de un empleado. Acudí a una entrevista en ServiceTitan
Entrevista
Was referred, recruiter reached out for an interview the next day. Interview process was smooth and the recruiters were great. Did a phone screen, met with the sr manager, then did a panel interview presentation with 3 managers, and a final interview with the sr director.