Me postulé en línea. Acudí a una entrevista en Service Management Group (Lagos) en may 2023
Entrevista
There were online assessments prior to the interview with the recruiter. The whole process took about a week from application to getting through the assessments (aptitude test and questionnaire) and receiving an interview invitation.
Preguntas de entrevista [1]
Pregunta 1
As this was a remote role, we mostly talked about that and whether this role is ok with me. We discussed compensation which was a flat fee, not a range, and the recruiter made sure I was ok with it before we proceed. It wasn't a technical interview, more a cultural fit and I was given an opportunity to ask as many questions about the company as I wanted. The recruiter lady seemed cool with it.
Acudí a una entrevista en Service Management Group
Entrevista
Phone call followed by an in person interview where you gave a presentation on a company that had good customer service. You were then interviewed by everyone you presented to.
Me postulé a través de una recomendación de un empleado. El proceso tomó 3 semanas. Acudí a una entrevista en Service Management Group (Kansas City, MO)
Entrevista
Phone Screening by HR staffer
Online Assessment (mix of Myers-Briggs personality test and 25-30 word problems filled with details and numbers, from which I'd have to determine "Based on the above information, which one of the below statements are true." Each of the word problems had a 3 minute time counting down. If you didn't answer in 3 minutes, you lost credit and were moved onto the next question)
In-House Interview including
a) 10 minute/10 slide presentation to the 7-person hiring committee of project managers and senior staff (preferable including qualitative or quantitative data)
b) a panel interview (with 3 members of the hiring committee)
c) another panel interview (with 3 different members of the hiring committee)
d) another online assessment
