Me postulé en línea. El proceso tomó 3 semanas. Acudí a una entrevista en Sephora (Seattle, WA)
Entrevista
Three step process, group interview, individual interview, "demo" which is acting out customer interactions with a manager. There were about 4-6 in group interview. They did a round robin question and answer rotation. Typical questions like...why do you want to work here, how to handle difficult customers. Individual interview was more or less the same questions with a different person. Demo was ridiculous. You'd think they would know the right questions to ask in an interview to avoid acting out customer service scenarios. Basic stuff.
Me postulé en línea. El proceso tomó 1 semana. Acudí a una entrevista en Sephora (Corpus Christi, TX) en nov 2024
Entrevista
Interview was quick. I filled out my information and availability while I waited. Job posting stated nothing regarding availability requirements for this position. She saw my hours and just immediately said it wouldn't work because she needs people who could stay past midnight for the seasonal store hours, which I could not do. Literally took me longer filling out that form than the actual Interview. If the availability they were looking g for had been posted on the job description, I wouldn't have applied in the first place. Complete waste of time.
Preguntas de entrevista [1]
Pregunta 1
None. She literally saw my availability Hours and said it wouldn't work. Nothing else. Complete waste of time and makeup
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en Sephora (Wilmington, NC) en oct 2024
Entrevista
It was at a kohls and it was standard. The manager was in sweatpants and seemed not super professional. Did not interview with an actual sephora manager at all but a kohls manager
Preguntas de entrevista [1]
Pregunta 1
What would you do in a situation when a customer is dissatisfied
Acudí a una entrevista en Sephora (Saint Vital, MB)
Entrevista
There were questions about my previous job and how I'm gonna deal with angry clients. It's important to stay positive and try to calm down. It was a good experience even with the language barrier.