The difficulty was the fact the questions I was asked were by people who did not know technology, per se, and did not understand the answers (nor the questions, I think). I had to explain the answers to them and whiteboard them as they had a completely different view and preconception as to what the answer was. This happened FOUR TIMES! In the group interview (5 people in a room all asking questions) there was also one call-in. The connection was terrible and I could barely understand. This interviewer was noticeably upset that I could not answer and was the only one to give a "thumbs down". There was also a communications issue (language) which I don't blame anyone for except Safeway. They should have had this person in the room or ensured a proper connection.