A phone interview followed by a three person interview and a shadow in a 3-4 hour span. The shadow was very helpful as it allowed me to see what a normal day looked like. Once the interview is complete, they try to let people know their decision as soon as possible.

Online application and skills test Phone interview with general questions Face-to-face interview with customer service related questions. Went out to the floor to observe position itself. Second interview same day with senior manager Accepted position