Me postulé en línea. El proceso tomó 2 meses. Acudí a una entrevista en SRP (Tempe, AZ) en dic 2021
Entrevista
During covid process, so the phone interview was skipped and went straight to a zoom interview, speed dating like, when you interview with multiple people and they all asked a question. Most questions were behavioral: what would you do if you had a customer who was hard at hearing or hard to understand? What would SRP be missing out on if we didn't hire you? Name a time you received great customer service and what made it so impactful? There was a total of 12 questions. The next day I received a phone call to set up a time to go get drug tested and now I'm currently waiting to hear back from that to see what the next step is. Hope this helped :)
Preguntas de entrevista [1]
Pregunta 1
What would you do if you had a customer who was hard at hearing or hard to understand?
What would SRP be missing out on if we didn't hire you?
Name a time you received great customer service and what made it so impactful?
Name a time that you had to explain a situation to a customer who was not understanding you at all and how did you handle it?
Long and wordy, online and in person
Was one of the big questions, in for a big, lengthy process
Also a test included beforehand
Expect call, test, in person, offer or no offer, then start working a month later
Me postulé en línea. El proceso tomó 5 días. Acudí a una entrevista en SRP (Tempe, AZ) en abr 2026
Entrevista
I just passed the 1st interview have my second interview this wednesday im so nervous ! I really want this job but i want to get more familiar with the questions they ask. Any tips ? I tend to get super nervous and overshare
5 min phone interview if you pass that you go to an in person speed round interview with around 15 different tables. You are rated in a points system. They usually have like 20 openings but 200 people they interview.
Preguntas de entrevista [1]
Pregunta 1
Would you give your best friend their ex boyfriend’s address if they asked.